Admin Assistant & Booking Agent Job at Ndota, Atlanta, GA

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  • Ndota
  • Atlanta, GA

Job Description

Company Description

Ndota is a host travel agency and online travel platform (OTA) serving travel professionals, corporate clients, and individual travelers.

Our platform caters to all types of travelers—whether seeking adventure, relaxation, or cultural experiences—and provides tools for travel professionals to manage and grow their business efficiently.

Join Ndota and be part of a team dedicated to making travel accessible, inspiring, and rewarding for everyone.

Role Description

This is a full-time, on-site role located in Atlanta, GA, for an Admin Assistant & Booking Agent. Responsibilities include providing administrative support, managing travel bookings, assisting clients with inquiries, coordinating schedules, and ensuring exceptional customer service. The role involves multitasking and collaborating with various stakeholders while maintaining an organized and efficient workflow.

Qualifications

  • Strong communication skills, both verbal and written, for effective collaboration and customer interactions.
  • Experience with booking systems and tools to manage travel arrangements efficiently is not a requirement but an advantage.
  • Customer service skills with a focus on resolving client inquiries and ensuring positive experiences.
  • Sales and negotiation skills for converting leads and securing bookings while ensuring client satisfaction.
  • Proactive multitasking abilities, attention to detail, and time management skills.
  • Experience in the travel or hospitality industry is an advantage.
  • Proficiency in basic office tools and technology, including MS Office and CRM systems.

Job Tags

Full time,

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