Job Description

Be the first face and voice of a highly regarded Washington, DC association. As the Administrative Assistant/Receptionist, you’ll play a pivotal role in creating a welcoming experience for clients, visitors, and staff while ensuring smooth daily operations behind the scenes. This position blends traditional front desk responsibilities with hands-on support for meetings, events, and association leadership.

Key Responsibilities:

• Greet clients and visitors with professionalism and warmth, ensuring a seamless arrival experience.
• Answer and route calls, manage shared inboxes, and serve as a central hub for office communications.
• Keep communal areas organized and fully stocked, including the kitchen and supply closets.
• Manage conference room schedules and assist with meeting logistics, including setup and AV support.
• Assist with event coordination and office needs.
• Support leadership with administrative tasks, such as document preparation, scheduling, expense reports, and more.
• Assist with special projects, such as data management, and internal association deliverables.
• Partner with vendors and building management to keep office operations running smoothly.

Why You’ll Love Working Here:

• Offers paid overtime and complimentary parking.
• Provides 100% employer-paid health and dental insurance, employee wellness benefits, a competitive 401(k) plan, PTO, and commuter benefits.

What We’re Looking For:

• Customer service mindset. Whether from hospitality, high-end retail, or office support, you bring a service-first approach with at least three years of administrative or similar experience.
• Professional polish. You’re confident, composed, and thrive in a high-standards environment.
• Precision-focused. You keep things organized, accurate, and always a step ahead.
• Dependable and resourceful. You know how to juggle priorities and solve problems quickly.

Essential to Hawthorne Lane’s success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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