Job Description

REPORTS TO: General Manager, Event and Sales Manager, Location Managers

OBJECTIVES: The Event Coordinator for Royal Pin Entertainment will be responsible for managing the logistics and execution of events held at our three locations. An extreme attention to detail and organization is required, along with highly-effective verbal, presentation, and written skills. A thorough understanding of event operations, including but not limited to, contract development and execution, database management, and interdepartmental communication is desired.

REQUIREMENTS:

· Excellent customer service skills with a guest focused mindset

· Flexible availability

· Positive attitude with experience managing others

· Ability to multi-task and handle several projects at once

· Strong communication and time management skills

· Teamwork is a must

· Problem solving capability and can adjust to issues on short notice

· Attention to detail and organizational skills

· Proficient in software such as: Excel, Microsoft Office.

· Able to acquire an alcohol serving permit for the state of Indiana

· Reliable transportation

RESPONSIBILITIES:

· Coordinate and communicate details of the event with the client.

· Complete awareness and attention to detail of all aspects of our events and event packages

· Primary contact for our three locations about event related items and liaison between the sales managers, clients, and all Royal Pin staff

· Meet with clients to give tours and answer questions as well as additional walk-throughs to finalize event details

· Reliable to attend the majority of our events, with an emphasis placed on large events and those with catering included

· Utilize exceptional customer service skills and problem-solving skills to handle any event-related issue

· Create a rapport with clients through service and knowledge to provide a great experience

· Review and create bills and invoices with special attention to accuracy

· Utilize systems to input sales revenue, guest information, and create follow-up tasks related to the business

· Passion to evolve and grow our event department by analyzing practices and looking at trends

· Assist other departments with needs and projects as necessary

· Perform other duties as required or assigned

EDUCATION:

· High school diploma or equivalent required

· Bachelor’s degree preferred

EXPERIENCE:

· 2+ years of experience with events preferred

· Experience working in a fast-paced, flexible environment

· Experience with food service and bartending preferred

Job Type: Full-time

Pay: $18.00 per hour plus additional gratuity pay based on the number of events and performance

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