Job Description

We are seeking an experienced Business Systems Analyst to join our team supporting city operations, with a primary focus on Munis and municipal finance processes. You will play an essential role in bridging business and technology needs during our transition from Munis (legacy ERP) to Workday, supporting operational needs, discovering process improvement opportunities, and managing ongoing city reporting demands. This is a long-term role with visibility across all city departments.

Key Responsibilities:

• Serve as the “boots-on-the-ground” expert for Munis, supporting data extraction, day-to-day maintenance, and integration projects during the transition to Workday.
• Collaborate with city departments to gather, analyze, and translate reporting requirements, ensuring accurate and timely delivery of reports for property tax, real estate, and other municipal finance functions.
• Perform detailed discovery and assessment of current-state business processes, identifying gaps and recommending improvements to optimize operations using modern technology.
• Convert and enhance reporting from Crystal Reports to SSSR reporting in preparation for future systems.
• Support annual and semi-annual tax cycles, including property tax and real estate reporting processes, ensuring compliance and accuracy.
• Work closely with 3rd-party consultants and internal stakeholders to drive data integrity and reliable financial operations.
• Document data structures, workflows, and integrations between Munis and Workday, with an eye toward future scalability and best practices.
• Provide subject matter expertise on Munis, day-to-day operations, troubleshooting, and user support for system users across the city.

Qualifications:

• Demonstrated expertise in Munis ERP—100% essential; prior experience with system administration, reporting, and finance module configuration required.
• Experience with Workday implementations is a plus.
• Strong understanding of municipal/government finance, accounting, and reporting processes (tax cycle, annual/semi-annual filings).
• Advanced skills in Crystal Reports, SSSR reporting, and data analysis.
• Experience in process improvement and change management within the public sector.
• Strong communication skills, comfortable working across multiple departments and with remote consultants.
• Knowledge of data structures, system integrations, and operational best practices.

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