Job Description

Company Description

Overlook Networks is a trusted technology advisor helping organizations worldwide align IT strategy, infrastructure, and execution to achieve business outcomes with confidence. We specialize in designing, engineering, and delivering complex technology solutions across enterprise IT, networking, cloud, and audio-visual environments.

Our approach combines deep technical expertise, disciplined program management, and close partnership with our clients. By working with leading technology providers, we deliver world-class, scalable solutions tailored to each client’s unique operational and business needs. At Overlook Networks, our mission is simple: empower businesses through innovative, reliable technology programs that drive growth and long-term success.

Role Description

Overlook Networks seeks an experienced IT Technical Program Manager to lead and deliver complex, multi-disciplinary technology initiatives for enterprise clients. This is a full-time, hybrid role based in the San Francisco Bay Area, with flexibility for remote work when appropriate.

The IT Technical Program Manager will be responsible for end-to-end ownership of technical programs, ensuring alignment with client objectives, on-time delivery, budget adherence, and high-quality execution. You will work closely with internal engineering teams, external vendors, and client stakeholders to translate technical requirements into actionable plans and successful outcomes.

Key Responsibilities

• Lead and manage multiple concurrent IT programs and projects from initiation through closeout
• Coordinate cross-functional teams including network engineering, systems, cloud, AV, vendors, and client stakeholders
• Develop and maintain program plans, schedules, budgets, risk registers, and status reporting
• Ensure technical alignment across infrastructure, systems integration, and SDLC-driven initiatives
• Identify, assess, and mitigate program risks and dependencies
• Drive clear, consistent communication across all levels of stakeholders, including executive leadership
• Ensure delivery meets quality, security, and compliance standards
• Support continuous improvement of Overlook Networks’ program management processes and best practices

Qualifications

• Proven experience in technical program or project management within IT, infrastructure, or systems environments
• Strong understanding of IT infrastructure, systems integration, and SDLC methodologies
• Demonstrated ability to manage schedules, resources, budgets, and stakeholder expectations
• Experience with risk management, issue resolution, and complex problem-solving
• Excellent leadership, communication, and organizational skills
• Proficiency with project management tools such as Jira, Microsoft Project, Smartsheet, or similar platforms
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience)
• Ability to manage multiple programs simultaneously in fast-paced environments

Preferred Experience (Plus):

• Cloud platforms and enterprise systems
• Network infrastructure, security, or unified communications environments
• Audio-Visual Systems
• Physical Security Systems
• Client-facing consulting or professional services experience
• CAD Design for IT.

Why Join Overlook Networks

• Work on high-impact, enterprise-scale technology programs
• Collaborate with a senior, experienced engineering and leadership team
• Flexible hybrid work environment
• Opportunity for growth in a fast-scaling, respected technology advisory firm
• Exposure to innovative technologies and global client engagements

This role may also be eligible for:

• Performance-based bonus or incentive compensation
• Comprehensive medical, dental, and vision benefits
• Paid time off and company holidays
• 401(k) participation
• Professional development and certification support

Equal Employment Opportunity

Overlook Networks is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

Employment Eligibility

Employment with Overlook Networks is contingent upon verification of identity and eligibility to work in the United States, as required by law.

Salary Range: $120,000 – $150,000 base salary, depending on experience and qualifications.

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